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    24/12/25

    Booking URL & Uploading to Facebook

    Stop letting work slip through your fingers just because you're too busy to answer the phone. Your ScannersMate account has a secret weapon: your Public Booking Page, a unique, professional link that serves as your 24/7 online shopfront. In this video, you'll see exactly how to locate this public booking link in the profile section of your dashboard, copy it, and log into Facebook to add it directly to the Intro section of your Facebook Business page using the Add Bio or Edit Bio button. By putting your booking URL right where your clients are looking, farmers can see your availability and book themselves in anytime, from anywhere. This quick integration eliminates phone tag, cuts out missed calls, and ensures you get booked 24/7 with a diary that fills itself.

  • 24/11/24

    Make a Booking

    Stop playing phone tag and let your clients do the heavy lifting. Get a clear look at the Public Booking Page, your new 24/7 online shopfront. Watch the complete workflow as a farmer selects their preferred dates, enters sheep numbers, and submits a booking request directly into your system. By giving clients an easy way to lock in their own appointments, you can keep your diary full without spending hours returning calls.

  • 24/11/24

    Calendar Management

    Getting a clear view of your month is the key to running a smooth scanning operation. Dive into the calendar dashboard to see exactly how to manage daily, weekly, and monthly schedules at a glance. Discover how to track staff availability, spot gaps in your timeline, and easily prevent overlapping jobs. Ditching the messy paper diary for a centralised view keeps you completely in control of your business.

  • 22/11/24

    Add a Booking

    Taking a booking over the phone doesn't have to mean scribbling notes on the dashboard of your ute. Walk through the exact steps to manually schedule a new job directly from the admin dashboard. See how quickly you can input client details, enter sheep numbers, and assign the right scanner to the right property. Streamlining this internal process means less admin work at the end of a long day in the yards.

  • 24/11/24

    Edit and Confirm a Booking

    Job requirements change, and your schedule needs to adapt just as fast. Follow the process for updating a pending booking, from adjusting the scan dates to reassigning a different team member. See how simple it is to modify key details and officially change a job's status to confirmed. Keeping your schedule completely accurate ensures no one turns up to the wrong property on the wrong day.

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    24/12/25

    Accept or Reject a Job

    Managing a team of scanners means delegating jobs efficiently, but you need to know your crew can actually take the work. When a job is assigned to a team member, it lands directly in their pending bookings list. From their dashboard, scanners can review the job details and choose to either accept or reject the allocation. If accepted, they can quickly adjust the date and time to fit their exact schedule, instantly finalising the job and sending an automatic confirmation to the client. If rejected, the system immediately notifies the administrator so the job can be reassigned without delay. It’s a seamless way to share the workload and ensure every single booking is covered.

  • 22/11/24

    Add a Client

    A well-organised database is the backbone of any growing scanning business. Learn the fastest way to build out a comprehensive client profile, ensuring you always have the right contact details and property addresses on hand. Capturing this vital information upfront makes future scheduling seamless and ensures you always know exactly how to get to the back paddocks.

  • 22/11/24

    Add a Scanner

    Expanding your crew shouldn't come with a headache of endless paperwork. See the straightforward process of onboarding a new team member and granting them immediate system access. From entering their personal details to setting up their secure login credentials, get your new staff members set up and ready to hit the ground running in minutes.

  • 24/11/24

    Edit a Client

    When a client gets a new mobile number or changes properties, updating their details takes only seconds. Explore the search functionality to quickly pull up an existing profile and make immediate modifications to their contact info. Keeping your database perfectly up to date means you will never waste time calling a disconnected number or driving to the wrong gate again.

  • 24/11/24

    Edit a Scanner

    Managing your crew means keeping their profiles and system settings entirely accurate. Walk through the steps to locate a specific staff member's account and easily update their personal information behind the scenes. Maintaining current team records ensures smooth communication and perfectly organised job delegations across your entire business.

  • 24/11/24

    Log in as a Scanner

    Give your team the tools they need to manage their own days. Get a firsthand look at the platform from a staff member's perspective, starting from the secure login screen straight through to their customised daily dashboard. Empowering your crew to view their own assigned jobs and manage their availability takes the administrative weight squarely off your shoulders.